30-day  full refund return policy

If for any reason you are not satisfied with our product, simply return it to us, postage paid, within 30 days and we will promptly issue you a refund for the product excluding shipping. Items must be returned in saleable condition with all original factory packaging, accessories, and manuals/literature included to receive a full credit. EXCEPTIONS Product must be in new, saleable, perfect condition. Otherwise restocking fees are accessed upon evaluation of product condition. (Maximum 20% of the sale price)  Restocking fees will be deducted from credit or refund amount. 

(1)Call our Customer Support Department at 909-595-8668 to obtain a Return Authorization # (RA#). (2)Package your return carefully to ensure that it is received by us in good condition. (3) Include a copy of the invoice. (4)Write the RA# clearly on the outside of your return package. (5)Mail Return to: Soymilk Maker, Inc. Attn: Receiving, 341 Paseo Sonrisa,Walnut CA 91789

NOTE RETURN EXCEPTIONS: We do not make adjustments for the following: (a) Items damaged in route to us to improper packaging. (b) Items damaged as a result of improper use.

                    One Year Limited Warranty

Products are warranted only to be free of defects in material and workmanship for 1 year from date of purchase. All service shall only be performed by our authorized service center. Warranty does not cover misuse or commercial use. During the one year warranty period, a product with a defect will be either repaired or replaced with a comparable model (at Soymilk Maker,Inc.'s option) when the product is returned to a Soymilk Maker,Inc. authorized dealer.  The repaired or replacement product will be in warranty for the balance of the one year warranty period.  

Any questions or comments? Send an email directly to the Soylove^® email.